Snow Kreilich Architects: How to Run Operations at a Mid-size Firm (w/ Trevor Bullen and Sarah Hughes)

Life at a busy firm can be a mad scramble. When partners and owners start to wear too many hats, key information can slip through the cracks. Over time, the value of that missed information and haphazard staffing plans can add up. That’s why mid-size firms with a healthy budget should consider investing in a new hire: a financial operations role. When Snow Kreilich Architects hired bookkeeper and architect Sarah Hughes as Director Of Finance + Operations, they quickly felt the benefits.

Life at a busy firm can be a mad scramble. When partners and owners start to wear too many hats, key information can slip through the cracks. Over time, the value of that missed information and haphazard staffing plans can add up. That’s why mid-size firms with a healthy budget should consider investing in a new hire: a financial operations role. When Snow Kreilich Architects hired bookkeeper and architect Sarah Hughes as Director Of Finance + Operations, they quickly felt the benefits.

Interview Takeaways
  • Do the math when hiring for operations
  • Connect the dots on staffing and financials
  • Prepare to navigate paused projects
  • Engage in cash flow forecasting
  • Find ways to absorb downtime
  • Educate clients on the ramifications of paused projects
  • Monitor staff hours to prevent burnout
  • Use project data to make better decisions
  • Create new proposals based on past projects
  • An operations role lets you track data consistently
  • Every firm can benefit from an operations role
  • Improve operations through collaboration
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